Consumer Protection

Paper price labels are being ditched for digital ones as online-style "dynamic pricing" comes to shelves in shopping centres.

The company said advertisements will appear at the bottom of answers and will be based on a user's current conversation.

Coles decided this bruising court battle was worth it and now a federal court judge is weighing up the evidence to decide whether that decision was a masterstroke or a massive error.

Here's a quick look at ASIC's case against Auto and General, and what it means for Budget Direct customers.

The corporate regulator is taking legal action over allegations Budget Direct customers lost online discounts they were promised and were overcharged.

The judge overseeing a bombshell federal court case has made a stunning intervention as the consumer watchdog makes closing arguments.

A second Coles manager has been grilled in the federal court over whether rushing a product onto a "Down Down" promotion could have broken internal guidelines.

ACCC chair Gina Cass-Gottlieb outlines the consumer watchdog's priorities for 2026, including targeting "blatant" fake discounting.

A former Coles manager has given evidence in the federal court on day three of a bombshell case between the consumer watchdog and supermarket giant. 

ASIC is investigating whether lead generators are complying with their legal obligations when suggesting people switch their retirement savings into less-regulated investment schemes.

Coles downplays what shoppers understood when they saw its "Down Down" price tags, saying "not much", on the second day of a bombshell federal court case.

Supermarket giant Coles has been accused of a "planned" campaign to mislead customers over price discounts on the first day of a bombshell Federal Court case.

Supermarket giant Coles is accused of a "planned" campaign to mislead customers over discounts on the first day of a bombshell Federal Court case.

The "case of the century" is set to play out in the federal court this month, with the ACCC taking on supermarket giant Coles for what it claims are "illusory" discounts.

Painkillers, HRT therapies and incontinence medicines are among the drugs that will not benefit from the new maximum $25 script price.

Australian travel mogul Jamie Pherous, who grew a three-man operation into a multi-billion dollar success, foundered on the rocks of an accounting scandal in the UK.

Bunnings was reasonably entitled to use AI facial recognition technology to combat crime and staff abuse in its stores, the Administrative Review Tribunal finds. 

This position will give Ms Court significant influence over Australian corporate culture.

A consumer watchdog says online retailers are using a consumer protection initiative for "product safety washing", putting shoppers at greater risk.

Deregistered Perth builder Nicheliving is being taken to the WA State Administrative Tribunal over allegations it improperly released customer funds from a trust account.